Microsoft Windows Services startup checker
Overview
The Microsoft Windows Services for the imaging-services and analyis-node packages are dependent on each other, therefore you may find that when you reboot the host machine, some Microsoft Windows Services will have failed to start because a dependent service has not started quickly enough. The Microsoft Windows Services in question are as follows:
CAST Imaging Services
- CAST Imaging Authentication
- CAST Imaging Console Service
- CAST Imaging Control Panel
- CAST Imaging Gateway Service
- CAST Imaging SSO Service
CAST Imaging Analysis Node
- CAST Imaging Analysis Node
CAST Dashboards
- CAST Imaging Dasboards Service
To resolve this issue, CAST provides a batch script (which can be run either manually or automatically via a Scheduled Task) that will check whether the services are up and running, and if not, start them for you.
Note
This batch script:Where is the batch script located?
You can find the batch script in the following location, post installation:
%PROGRAMFILES%\CAST\Imaging\CAST-Imaging-sync-all-services-on-startup.bat
How do I run the batch script manually?
The script needs to be run with elevated local permissions, therefore, right click the .bat file and select Run as administrator.
The script will launch a command window which will self close when the check/startup is complete. Check that your services are now Running in the Microsoft Windows Services control panel.
How do I run the batch script automatically?
The script can be set to run automatically on machine reboot via a Microsoft Windows Scheduled Task using the Create Basic Task option:
Tips:
- Set the
TriggerstoAt system startup - Enable the
Run whether user is logged on or notandRun with highest privilegesoptions:
- You may need to set a delay and set the task to run every minute (for example) for a certain period of time after reboot to ensure that any CAST Imaging Microsoft Windows Services that have failed to start are started eventually:
